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WHAT THE ROLE ENTAILS

The Singita Travel team aims to provide a professional service to guests who make direct contact with Singita; enhancing the guest experience and maximising revenue flow whilst providing expert travel advice. The Travel Coordinator makes travel arrangements for guests by liaising between the Travel Planner and suppliers. This role will be based at our additional, newly established office base in Mauritius.

What you will need

  • Mauritian citizenship
  • Fluency in French and English
  • Travel industry experience (preferably in tour operating and/or reservations) – especially in luxury travel in Africa
  • A natural ability to deal with people combined with a strong client focus
  • Excellent organisational and communication skills
  • Above average knowledge of and ability in MS Excel, MS Word and MS Outlook essential
  • Ability to work under pressure, independently as well as part of a team

Values

Core to the success of the individual in this role is that their personal values are aligned with Singita’s.

Who you are

  • Professional
  • Thrive under pressure
  • A relationship builder by nature
  • Open-minded and intuitive
  • Highly self-motivated and self-directed
  • Confident to make considered decisions and stand by them
  • Curious and passionate about our industry, constantly seeking out new trends and ideas on how to enhance our guests experience
  • Sophisticated with a keen eye for detail
  • Collaborative
  • Have a flexible approach to working hours, thought processes, systems and product
  • A quick learner
  • Committed to conservation

What you will do

  • Administrative work required to create and finalize a booking
  • Establish and maintain relationships with selected hospitality establishments and suppliers
  • Assist the ST Travel Planner and the lodges to provide an extraordinary and positive experience for the guests

 

To apply for this role, please email your CV to Louisa.C@Singita.com