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Primary Purpose

The core function of the lodge anchor is to host the guest and manage all aspects of their stay to maximize guest delight.

Skills & Experience

  • Hotel school qualification
  • 4 years’ work experience
  • Similar experience in a 5-star environment
  • Sound knowledge of food and beverage, in particular wine, cigars and cheese
  • Experience of Stock controls and management of month to month stock take
  • Excellent attention to detail
  • Computer literate
  • Exceptional communication skills in English
  • Financial management skills
  • Management experience of junior staff
  • Driver’s licence essential
  • Be in possession of a valid South African work permit

Values

Core to the success of the individual in this role is that their personal values are aligned with Singita’s.

Attributes

  • A relationship builder by nature
  • A mature approach to life in general
  • Passionate about the business and detail
  • Highly self-motivated and self-directed
  • Comfortable assuming ownership for their role in the business
  • Naturally intuitive
  • Passionate about sustainability and “giving back”
  • Works comfortably under pressure
  • Is comfortable with change

Work style and approach

  • Curious and passionate about our industry,
  • A collaborative working style
  • Has a flexible approach
  • Has a sophisticated approach to communicating via the various channels
  • A quick learner
  • A forward thinker who takes initiative in planning

Expectations

  • Relieves the Assistant Lodge Manager during cycle leave and performs all duties relevant to this position
  • Manage day to day operations
  • Coordination of service, wine tastings, functions etc
  • Managing stock, breakages
  • Manage staff in terms of discipline and service
  • Hosting
  • Check-ins and outs

To apply for this role, please email your CV to hrsss@singita.com or fill in the application on our website!