at

PRIMARY PURPOSE

The  anchor  is  fully  responsible  for the  requirements  of  the  position in  the  absence  of  the  incumbent.  However,  it  is  critical  that  the anchor  act  as a “care  taker” when filling  in,  and  that  system  or policy  changes  are  not  made the absence of the incumbent.

Skills & Experience

  • A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well recognized five star hotel or world class lodge, as an assistant manager
  • Exceptional Food and Beverage knowledge
  • Financial management ability
  • A hardworking, co-operative manner
  • High standards of service excellence and a passion for the industry
  • Attention to detail
  • Exceptional English and a second language would be preferable
  • Good computer literacy
  • Excellent management ability and communication skills
  • A clear understanding of basic labour law and disciplinary procedures
  • A developmental approach to staff
  • Assertiveness, patience and good organizational skills
  • Understanding of housekeeping and maintenance procedures An awareness of developments within the food and lodge industries, as well as international trends in hospitality

Values

Core to the success of the individual in this role is that their personal values are aligned with Singita’s.

Attributes

  • A relationship builder by nature
  • A mature approach to life in general
  • Passionate about the business and detail
  • Highly self-motivated and self-directed
  • Comfortable assuming ownership for their role in the business
  • Naturally intuitive
  • Passionate about sustainability and “giving back”
  • Works comfortably under pressure
  • Is comfortable with change
  • Physical fitness
  • Tactful & diplomatic
  • Eye for detail

Work style and approach:

  • Curious and passionate about our industry,
  • A collaborative working style
  • Has a flexible approach
  • Has a sophisticated approach to communicating via the various channels
  • A quick learner

Expectations

  • Management and training of the lodge staff in line with the Singita
  • Standard of Excellence
  • Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained
  • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
  • Effective financial management through the administration of orders and effective stock control
  • Effective communication and maintenance of lodge relations

 

To apply for this role, please email your CV to jobs@singita.com or fill in the application on our website!